Privacy Policy

Company NUBIRO values the trust of visitors to its website and therefore pays exceptional attention and applies the highest security standards to protect your personal data from unauthorized use.

The purpose of this document is to inform individuals about the processing of their personal data, as well as the purposes, scope, and duration of such processing. NUBIRO refers to this document on its website or in its catalog whenever personal data processing occurs – in such cases, the processing always follows a clearly defined purpose.

1. Data Controller
The data controller is NUBIRO s.r.o., Company ID: 10881239, with its registered office at České mládeže 1096, 460 06 Liberec 6, registered in the Commercial Register maintained by the Regional Court in Ústí nad Labem, Section C, Insert 47150 (hereinafter referred to as "NUBIRO").

2. Purposes of Personal Data Processing
Personal data is processed for the following purposes, with each subject's data being processed only for the purposes for which a legal basis exists.

2.1. Contests
Marketing activities, including contests, are conducted as direct marketing efforts to promote NUBIRO, involving the distribution of information about NUBIRO’s offerings, organizing contests, etc. The nature of each marketing activity is detailed in the relevant contest rules, and personal data processing is aimed at managing the event, entering participants into the database, organizing and evaluating the contest, and sending related information through all means, including electronic communication, in accordance with Act No. 480/2004 Sb., on Certain Information Society Services.
The legal basis for processing is the subject’s consent.

2.2. Contract Fulfillment (Order)
To fulfill an individual’s order, NUBIRO processes personal data to properly execute the concluded purchase contract. This includes processing the order, delivering goods, handling potential complaints, enforcing warranties or other customer claims, and recovering debts owed to NUBIRO.
The legal basis for processing is the concluded purchase contract.

2.3. Direct Marketing to Customers
Personal data is processed to send information about updates and promotional offers via all available communication channels. This includes personalized offers of similar products and services, including electronic commercial communication under Section 7(3) of Act No. 480/2004 Sb. Birthday greetings may also be sent. Basic segmentation may occur to determine whether a printed catalog should be sent based on prior customer activity.
The legal basis for processing is NUBIRO’s legitimate interest.

2.4. Direct Marketing on Request – Special Offers
If the individual voluntarily checks the relevant box to opt-in, NUBIRO and the entities listed in Article 1 as additional data controllers process personal data for direct marketing purposes. This includes sending information about NUBIRO updates, promotions, and other relevant details. The processing involves entering the individual into a direct marketing database, sending catalogs, newsletters, birthday greetings, promotional letters, flyers, and other commercial messages, including electronic communications, regarding NUBIRO products and services. Profiling may be used to personalize communication based on user details such as age, previous activity (purchases, event participation).
The legal basis for processing is the individual’s consent.

2.5. User Account (Registration)
If an individual registers for a user account, NUBIRO processes personal data for account management purposes. Account rules are specified separately. The processing includes storing the order history, sending commercial communications, utilizing abandoned cart features, and auto-filling shopping carts. Segmentation may be used to determine whether to send printed catalogs based on prior activity.
The legal basis for processing is the individual’s consent.

2.6. Abandoned Cart
If an individual enters an email address but does not complete an order due to technical or other reasons, an email reminder with the unfinished order will be sent.
The legal basis for processing is consent given by providing the email address.

2.7. Customer Inquiries (Call Center, Online Form)
If an individual submits an inquiry via the call center or an online form, NUBIRO processes personal data for the purpose of responding to such inquiries.
The legal basis for processing is consent.

2.8. Protection of NUBIRO’s Rights
Whenever personal data is processed for one of the above purposes, NUBIRO also processes necessary documentation to defend against claims from individuals or third parties, pursue outstanding debts, and comply with regulatory investigations.
The legal basis for processing is NUBIRO’s legitimate interest.

3. Categories of Personal Data
Personal data is processed only to the extent necessary for the given purpose.

3.1. Contests
For marketing contests, personal data is processed in the following scope: identification data (name, surname, title, salutation, date of birth, gender), contact details (address, email, phone number), contest entries, and participation records. Winners' data includes information about their prize and receipt of winnings.

3.2. Contract Fulfillment (Order)
For order fulfillment, personal data is processed in the following scope: identification data (name, surname, date of birth), contact details (address, country, phone, email), purchased goods details including price, complaint records, payment records, gender, and customer number.

4. Data Retention Period
Personal data is processed for the time necessary for the given purpose.

4.1. Contests
Personal data is processed for the duration of the contest and indefinitely until consent is withdrawn.

4.2. Contract Fulfillment (Order)
Personal data is processed for the duration of order fulfillment, delivery, and any related warranty or complaint periods. Data is retained for up to three years due to the period in which claims may be made. After three years, only tax documents and related financial records are kept as required by tax law.

4.3. Direct Marketing
Personal data is processed for as long as NUBIRO has a legitimate interest in doing so, indefinitely, or until the individual objects to the processing, upon which the processing will be stopped.

5. Withdrawal of Consent
An individual can withdraw consent at any time by emailing info@nubiro.cz, using the provided opt-out link, or by sending a request to NUBIRO’s registered address.

6. Recipients and Processors
Personal data is not shared with third parties.
NUBIRO uses service providers for processing, such as marketing agencies, accounting firms, legal service providers, IT service providers, and web analytics services.

7. Complaints and Objections
Individuals may submit requests, objections, or complaints about personal data processing via email at info@nubiro.cz or by mail to NUBIRO’s registered address.

8. Cookies
NUBIRO uses cookies for service provision, ad personalization, and traffic analysis.
Cookies are small text files stored on a computer or other internet-connected device.
Most web browsers allow users to disable cookies in their settings.

9. Rights of Data Subjects
Individuals have the right to access, correct, delete, or restrict the processing of their personal data. They may also object to processing or request data portability.

For more details on data protection, please visit our privacy policy page.